I have known Jocelyn for 14 years, starting in 2003 when we were colleagues in Mindshare. Since then, she has been someone I can trust and rely on in times of need. Her strong work ethic, an acute sense of responsibility, and attention to detail benefit, not just the organisation she works in, but also those fortunate enough to be associated with her professionally as well as personally, such as myself.

Initially, when I got in touch with Jocelyn in regards to my insurance policies, it was purely me seeking advice on evaluating my existing insurance portfolio which I had purchased through other insurance agents. I had not committed to purchasing anything from her and, in fact, didn’t for almost a year. But yet, she still helped me out purely as a friend even though she did not have any obligation to do so.

Over the years, she helped me fill the gaps in my insurance policies and I have also taken up several new policies from her. At the same time, she continues to advise me on policies, even on those I didn’t purchase from her! Jocelyn has not just helped me with my insurance management but has also been a mentor of sorts in urging me to go for frequent medical check-ups, helping me with my filing, and being a financial adviser to my family. Both my wife and I deeply cherish our friendship with Jocelyn and value her advice on both our personal and financial matters.

As the owner of a business in the marine industry, I really have no time to worry about my insurance coverage. I just need to know that I am well taken care of. Jocelyn has consistently provided insurance coverage for my family and me. I am really impressed by her prompt attention to our insurance needs as well as her ‘pass everything to me and I will handle it’ attitude. She follows up very closely on every single claim, even for policies that I did not buy from her. I appreciate the friendly and personalised service we get, and how excellent it keeps me coming back.

I first met Jocelyn in 2009 when my first child was born. Singapore life is busy, especially with a newborn. Back then, my family took on her recommendations of financial plans. 9 years later, I am extremely pleased with the decision I made. Jocelyn is not only professional in her expertise and excellent service but she’s also always willing to go the extra mile for my family. For example, fast response, quick process of claims, special arrangement for my wills and nominations, and so on. I am confident to recommend her to any of my friends and family.